Workflows can, for instance, be used to define different retention times. As a result, tax relevant data is retained for the mandatory period of time while other information is deleted in a timely manner if so required by data privacy legislation.
Compile project categories that make teamwork easy. Hence, sales, accounting or technical support staff members have the ability to access emails that are or relevance to them, even if they are not original senders or recipients. As a result, the absence of staff members who are on vacation or on sick leave will no longer lead to delays.
Views for Users and Groups
Define the users and groups who have access to specific emails.